At PinkVelvetCo, we appreciate your support and are committed to providing high-quality products. Please read our refund policy carefully before placing your order.
Due to the nature of our products and limited inventory, all sales are final.
We do not accept returns, exchanges, or refunds for:
Please review your order carefully before completing your purchase.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order.
To help us resolve the issue quickly, please include:
If the issue was caused by our error, we will provide an appropriate resolution, which may include a replacement item or store credit.
Orders begin processing shortly after they are placed.
Because of this, orders cannot be canceled or modified once they have been submitted.
PinkVelvetCo is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.
Once your package has been marked as delivered by the shipping carrier, PinkVelvetCo is not responsible for lost or stolen packages.
If you have any questions regarding your order, we're happy to help.
Email: PinkVelvetCoOfficial@gmail.com
Thank you for shopping with PinkVelvetCo.
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